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  • Latency issue

    11. 17. 2018 23:31 PST


Dear All,

We notice that the latency issue is worse than before from some locations, after checking the network performance, we modified and upgraded the access point of Taiwan, Singapore, and Austraila, hope that it help players who connect to these access point will have a better game experience.

We will monitor the status from time to time.

Thanks
NavyField Fleet Mission Management Team

 

  • Re : Latency issue

    11. 18. 2018 20:53 PST


mido

can you check the tickets , and my lost crews 

Thanks 

  • Re : Latency issue

    11. 18. 2018 22:12 PST


tg14

Originally Posted by mido

can you check the tickets , and my lost crews 

Thanks 



Do that Zeta

  • Re : Latency issue

    11. 19. 2018 17:49 PST


naussien

good luck with that ive been waiting over 5 months tickets havent even been looked at....

 

  • Re : Latency issue

    11. 19. 2018 20:21 PST


FairlyBogus

Im not sure if latency got a little worse for me after the change, im from eu though so should expect as much :D I get about a 1 second delay now not sure if it was a lot lower before

edit: been getting more disconnects/desync's this week compared to last week i think, weird freezes also that i never had before. 

  • Re : Latency issue

    11. 20. 2018 10:52 PST


Taylier

Can you check latency issues in North America as well? I'm having 2-3 second delays from when I click or fire. Even moving ships in battleroom has a long delay. I don't think it's on my end considering other games I play are pretty stable.

  • Re : Latency issue

    11. 22. 2018 08:29 PST


Originally Posted by Taylier

Can you check latency issues in North America as well? I'm having 2-3 second delays from when I click or fire. Even moving ships in battleroom has a long delay. I don't think it's on my end considering other games I play are pretty stable.



We are paying for a pretty expensive cross ocean high speed cable to ensure that from US to Asia speed is satisfying. We will review and analysis from time to time. And first make sure your side have no problem, e.g. using Lan cable instead of wifi, no one is stealing your wifi, ping your speed to google.com to check if your latency is stable , your firewall is not blocking etc. Thanks. 

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